Frequently Asked Questions
Fueled Passion Drives Results
Fueled Passion Drives Results
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Fueled Passion Drives Results
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THE WORKOUT CLUB 101
Got Questions? We've Got Answers.
Quick Info About Memberships, Childcare, Aquatics, and More
About Our Gyms
Where are your gyms located?
We have three locations, so it’s easy to find the nearest Workout Club:
Salem:
16 Pelham Road, Salem NH 03079 | 603-894-4800
Londonderry & Ninja:
8 Orchard View Drive, Londonderry NH 03053 | 603-434-6565
Manchester:
35 Hamel Drive, Manchester NH 03104
Check out the locations map here.
What is the minimum age to join?
You must be 13 years old and with a parent or guardian.
Is someone available to show me how to use the equipment?
Yes! A complimentary personal training assessment is available to every new member of The Workout Club.
Feel free to inquire at the front desk about scheduling an appointment with a trainer or fitness manager. Trainers are generally available to assist with any questions you may have.
Are there any benefits or discount for being a member of The Workout Club?
Yes! Every member gets a discount on extra programs such as birthday parties, swim lessons, private swim lessons, children’s camp, guest passes and our new Ninja Warrior Fitness program.
Do you take insurance programs?
Yes! we proudly accept Tivity Health for Prime and Silver Sneakers, as well as Renew Active and most Active Fit and Silver Fit programs.
To verify eligibility, please provide your identification card with the FITNESS ID NUMBER.
Membership and Guest Policies
How can I join?
Joining the Workout Club is easy!
Just visit our website or stop by your nearest club to sign up for a membership that fits your needs. Whether you are looking for a basic or all-inclusive monthly membership, we have options to fit every lifestyle and budget.
You’ll get immediate access to our top-notch equipment, fitness classes, and amenities like cardio and strength training areas. Don’t wait—your fitness journey starts with just a few clicks or a quick visit! Sign up online or drop in today!
Is there a discount if I pay for a full year upfront?
We offer the option to pay for the full year upfront, which is called a Paid-in-Full membership. In most cases, this option comes at a discounted rate compared to monthly payments.
However, please note that Paid-in-Full memberships are non-refundable, even if you choose to cancel before the year is over.
If you’re unsure about committing for the full year, one of our monthly membership options might be a better option for you.
How much does it cost to be a member of The Workout Club?
We have several different options for membership, and pricing and amenities may vary by location. To see some of our basic pricing and to join, click here.
How can I request a FREE TRIAL to The Workout Club?
Click here to sign up for a free guest pass on us!
Do you have family memberships?
Yes! At the Workout Club, we’re all about family!
There are special incentives and cost savings when you add one or more family members. We also offer specially priced Junior and Student memberships for family members who are ages 12 to 17.
Swing by the Club anytime—our membership team would love to help you find the perfect plan for you and your family.
Does the Workout Club offer student memberships?
Yes, the Workout Club has special memberships and flexible month-to-month options just for college students. We also have exclusive membership deals for students ages 12–17.
If you’re an in-state college student, you might want to check out our regular annual membership—it offers the best value overall.
To learn more, give us a call, visit the Workout Club location nearest you, or click here to explore our membership options.
Does the Workout Club offer corporate memberships:
Yes! If you’re part of a corporate or insurance-sponsored membership program, you may qualify for exclusive VIP pricing at The Workout Club.
To find out if your employer or insurance provider participates, check in with your HR team or speak directly with our membership team at the Club.
If your company isn’t partnered with us yet, they’re welcome to reach out or click here to learn how to become an approved corporate account.
Just bring in proof of your eligibility and employment status (if needed). If your program ends or your eligibility changes, your membership may be canceled or adjusted to our standard monthly or annual rates.
Do you offer miltary or first responders memberships?
Absolutely! The Workout Club is proud to support military personnel and first responders with special discounts available at select locations. Reach out to the membership team at your local club for more details.
Do you offer short-term memberships?
Yes, The Workout Club offers flexible month-to-month memberships that you can cancel anytime, for any reason. Keep in mind that this option typically costs up to 25% more than our 12-month EFT membership.
We also offer prepaid memberships in 1-, 3-, and 6-month options. Please note that all prepaid memberships are non-refundable.
Services and Amenities
What type of fitness equipment do you have available?
Our New Hampshire gyms in Londonderry, Manchester & Salem offer premium cardio, strength, circuit & functional training equipment. You’ll also find energizing group fitness classes, MX4 small group training, and aquatic amenities like pools, swim lessons & aqua classes.
We even have fun, age-appropriate kids programs to keep the whole family moving!
Do you offer personal training and what is the cost?
Yes! We offer both personal training and team training sessions for an additional cost. Just check in with a fitness manager at your club—they’ll help you find the best fit for your goals.
Is there a locker room and shower facilities available?
Yes! Our locker rooms include both a sauna and a steam room for your comfort. You’ll also find two family bathrooms in the Aquatics Center, plus private bathrooms in our child care areas in both Londonderry & Salem.
Are there on-site amenities such as a smoothie bar, pro shop, or childcare services?
Yes! We provide on-site childcare for a fee while you’re at the club. Plus, both our Londonderry & Salem locations feature smoothie bars and pro shops for your convenience.
Is there parking available for members and guests?
Yes, we have ample parking at all Workout Club locations.
Group Classes and Schedules
What types of group fitness classes do you offer?
We offer a full-packed weekly schedule of strength, cardio, spin, aqua fit, dance, yoga, Pilates, and active aging classes in both Londonderry and Salem gyms.
How can members sign up?
Speak to a membership representative in the club of your choice.
Do you have classes suitable for beginners or specific fitness goals?
Every class at The Workout Club is designed to support all fitness levels, whether you’re just starting out or you’re a seasoned gym enthusiast.
Are there any additional fees for participating in group classes?
No, group fitness, spin and aqua fit classes are included in the membership at our gyms in Salem and Londonderry.
Safety and Cleanliness
What safety measures are in place to ensure a clean and hygienic environment?
content coming soon
How often are the equipment and facilities cleaned and sanitized?
content coming soon
Are there policies about videotaping and photography in the gym?
content coming soon
Onsite Childcare
Do you offer onsite childcare?
Yes! Children’s daycare is available with membership or passes at our Salem and Londonderry clubs for kids ages 9 months to 12 years. Please note there is an additional fee.
What are the childcare hours?
The Kidz Korner at our Londonderry gym is open Monday and Tuesday from 4:30 PM to 7:30 PM, and on weekends from 8:00 AM to 11:30 AM. Please note that childcare is closed Wednesday through Friday.
At our Salem gym, the Kidz Korner is open Monday and Tuesday from 4:30 PM to 7:30 PM, and on weekends from 8:00 AM to 11:30 AM. Please note that childcare is closed Wednesday through Friday.
Onsite childcare is not offered at our Manchester fitness center.
Will the Kidz Korner page me while I’m working out in the gym?
Yes. You will be paged to attend to your child if:
- Your child needs a diaper change. (Our staff does not change diapers.)
- Your child had any form of accident, such as tripping, falling, a bloody nose, etc.
- Your child needs you in the bathroom.
- Your child is crying for more than 15 minutes and can’t be consoled.
- Your child is showing signs of illness./li>
- Your child is fighting, biting, scratching, or hurting any other children.
- A behavior problem that can’t be handled with a timeout./li>
- If your child has been sitting in daycare for more than 1.5 hours.
- If your child has an electronic device that is not age appropriate for all.
Please label all personal articles since we cannot be responsible for lost items.
Children must be accompanied by an adult into and out of gym.
Our goal is to work together as a team to ensure that all children who enter our child-care room are happy, healthy, and safe.
Thank you for your cooperation and understanding!
What are the Kidz Korner policies?
To help keep your little ones safe and happy, we’ve put together a few simple onsite childcare policies to follow during your visit.
- NO electronic devices of any kind unless they are age appropriate and have a parental guidance block of up to 9 years old. This includes iPhone, iPad, games, etc.
- Children must be 6 months old. Children can be left up to 1.5 hours.
- Please get a receipt from front desk if you are buying a pass or passes.
- Sign you and your child in and out in the logbook, legibly indicating where you will be located.
- Sick children will not be permitted in childcare rooms. The staff reserves the right to make the final decision. Please keep your child home if they are sick.
- Snacks are not allowed in any childcare room. Water or Juice only in a sealed container. No juice boxes.
- Inclement weather and staffing issues may cause the childcare hours to change.
Aquatics
How big are the pools?
The Salem pool is 25 yards one way or 50 yards for a full lap, with a depth ranging from 4 to 9 feet.
For the little ones, the splash park offers a shallow depth of 0 to 3 feet, while the slide pool is slightly deeper at 3 to 3.6 feet. If you’re looking for something cozier, the warm water pool is 3 to 4.6 feet deep.
The Londonderry pool has depths ranging from 3 to 6 feet.
Where can I find the pool schedules?
For the most up-to-date pool schedules, please visit our Aquatics page.
Are swim diapers required?
Yes. All children aged 0 to 3 years are required to wear a swim diaper when using any of our pools.
How can I find out more about swim lessons?
We offer 6-week sessions of group swim lessons for children ages 6 months and up. New sessions begin every 2 months.
Members get a discounted rate on lessons. Private lessons are available based on instructor availability.
For more information, feel free to contact our Salem or Londonderry locations—both feature pools!
Signups are handled online at www.theworkoutclub.com, and our team is happy to help with any Aquatics questions.
Is there a swim team at The Workout Club?
The RAYS are a competitive USA Swimming team that is part of the Workout Club. The team is made up of swimmers ages 7-18, and the RAYS compete throughout New England.
See our website for more info https://www.gomotionapp.com/team/nerays/page/home.
Do you offer children's programs?
Yes, we offer summer camp programs in Salem & Londonderry as well as Ninja Warrior Program daily in our Londonderry location.
Do you offer birthday parties?
Yes! At our Salem location, we host splash park pool parties and rock wall parties, while our Londonderry gym offers exciting Ninja Warrior Obstacle Course parties on weekends.
